Privacy Policy

1. Information We Collect

Clawsify collects information that you provide directly and data generated when you use the platform, including:

• Account details such as your name, email address, and basic profile information.
• Deployment data such as agent names, configuration, logs, and health metrics from your Clawsify instances.
• Usage information such as pages visited, actions taken in the dashboard, and aggregated statistics (for example, token counts and latency).
• Billing information such as payment details processed by third‑party providers (we do not store full card numbers on our own servers).

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the Clawsify platform and manage your deployments.
• Monitor performance, reliability, and security of your instances.
• Respond to support requests and communicate about service updates.
• Analyze aggregated usage to improve features, UX, and operational efficiency. Where possible, this analysis is performed on anonymized or pseudonymized data.

We do not sell your personal data or your deployment data to third parties.

3. Data Storage & Security

Clawsify uses industry‑standard cloud infrastructure to store configuration, metadata, and logs needed to operate the service. Access to this data is restricted to personnel and systems that require it to run the platform and support you.

While we take reasonable technical and organizational measures to protect your data, no system can be guaranteed to be 100% secure. You are responsible for keeping your account credentials and API keys secret and for limiting access to your own systems.

4. Sharing of Information

We may share your information in limited circumstances:

• With third‑party providers that power the platform (for example, cloud hosting, logging, billing, and LLM providers), strictly to deliver the functionality you use.
• When required by law, regulation, or legal process, or to protect the rights, property, or safety of Clawsify, our users, or others.
• In aggregated or de‑identified form that does not reasonably identify you or your deployments.

5. Data Retention

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Log and metric data may be retained for a shorter period or aggregated for long‑term analysis.

6. Your Choices & Rights

Depending on your location, you may have rights over your personal information, such as the ability to request access, correction, or deletion. You can also contact us to request closure of your account and, where applicable, deletion of associated personal data, subject to any legal retention requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify you. Your continued use of Clawsify after an update means you accept the revised policy.

8. Contact

If you have questions about this Privacy Policy or how Clawsify handles your data, please contact us through the support or contact options provided in your account or on the Clawsify website.